Support
Frequently asked questions.
A clear boundary between product information here and purchase support on Amazon.
Can I buy directly from COOVOAMAE.com?
No. The website does not take payment or create orders. Use the Amazon link on each available product page.
Where do I check price and availability?
Amazon is the current source for price, seller, availability, delivery, and order support.
Who handles an Amazon return?
Open Your Orders in Amazon and follow the support options for the specific order.
Can COOVOAMAE help with product questions?
Yes. Email marketing@coovoamae.com for product information, usage guidance, or website questions.
Are the heated eye masks medical products?
No. They are consumer comfort products and are not intended to diagnose, treat, cure, or prevent a medical condition.
Why is one product marked restocking?
Its Amazon purchase link is withheld until current availability is confirmed. The product page remains available for reference.